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InComm Healthcare is looking for a Software Architect to craft solutions that enable the delivery of high quality software using business requirements and design specifications. You’ll be working in and with agile development teams in an energetic environment. In this role, you will be creating and communicating design solutions, adding features and functionality and supporting InComm Healthcare’s applications.
The ideal candidate will be an expert in .NET full stack software development practices using C#, SQL, MVC, Web Forms, PowerShell and .NET Core. You will have extensive development experience with APIs, database schema design, stored procedures, security, caching, threading and error handling. You will also be sharp, motivated, hardworking and well versed in development best practices and will be experienced mentoring and leading others.
Benefits of joining our team:
- Opportunity to solve interesting and challenging problems within a growing industry
- Collaborative and supportive Agile environment
- Continuous integration culture, weekly production releases with an eye towards continuous delivery
- Opportunities for career growth
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The security team at OLS values grit over pedigree and intellectual curiosity over conventional wisdom. If this position does not seem like a perfect fit, please apply anyway. Candidates based in Dallas, TX are preferred, but remote work could be considered for an exceptional candidate.
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The IT Technical Support Manager I will be responsible for the management of the ITOC analysts/engineers in a 24/7 environment. This position will be responsible for the day to day activities of the technical staff as well as the management of service performance issues as they arise. This position will also be charged with the competent execution of business improvement processes related to, monitoring, and SLA delivery and oversee the technical analysts in management capacity.
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InComm is looking for a Senior Project Manager to join our Oracle Team. The Project Management Team is a part of our Financial Information Systems (FIS) group. The Project Management team is responsible for the delivery of quality solutions for business problems, system implementations, company rollouts, and a host of other functions to enhance overall business productivity. The Oracle Project Management Group should lead the strategic charge for the Oracle ERP footprint and roadmap. This team is responsible for delivering quality products within specified budgets and schedules using Best in Class Project Management Lifecycle processes, policies and procedures.
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The IT Technical Support Analyst II position is responsible for providing second level support through taking calls and handling the resulting incidents. Service Desk personal work to provide communication to partners and personal. Team members are expected to monitor and triage production outages proving moment to moment feedback and support. Personnel work with application, infrastructure, and operational support teams to provide Tier 2 troubleshooting and day to day maintenance activities such as patching and scheduled server restarts.
***Please note this is a 24/7 support environment. Potential hours listed below:
2nd shift: 2 pm - 10 pm Tue - Sat
2nd shift: 2 pm - 10 pm Sun - Thurs
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The Help Desk Supervisor’s role is to oversee a subset of Help Desk staff and ensure that end users are receiving the appropriate assistance. This includes the responsibility of managing all procedures related to identification, prioritization and resolution of tickets, including the monitoring, tracking and coordination of Help Desk functions. The Help Desk Supervisor is also responsible for assisting in planning, designing, and analyzing the organization’s help desk according to best practices, while ensuring high levels of customer service quality and availability. This individual will develop, implement, and oversee policies and procedures to ensure consistent service levels and quick resolutions. The Help Desk Supervisor is also responsible for staffing capacity planning, service process design, performance analysis, and developing proactive resolution plans. The Help Desk Supervisor will also contribute to escalated problem resolution by giving in-person, hands-on support to end users when necessary.
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Who We Need
We’re searching for an Account Manager to join our growing InComm team. In this role you will be driving opportunity and engagement around our prepaid products and be the subject matter expert in optimization for our brand partners, which include the most popular brands in the world. You will be an expert at looking at how product moves within retail environments including revenue maximization, inventory positioning, inventory forecasting, and program development and implementation. You will build and grow relationships with our existing retail partners as well as establish a trusting relationship with key internal teams and decision-makers. You will be successful in this role if you possess the ability to work and problem solve in the unknown.
Above and beyond the raw skills, we’re looking for people with a few key traits:
- Resourceful Problem Solver – We are innovators at solving problems every day we walk through the door. It’s exciting. It’s challenging. And at the end of the day it’s extremely rewarding to be able to make an impact.
- Loves a bit of chaos – Let’s be honest… As the industry leading marketer, distributor and technology innovator of stored-value gift and prepaid products and growing exponentially, we move fast. With this growth you have the ability to be creative, implement solutions, and take the initiative to be a part of the solution on a larger scale.
- A high EQ – Being nice really does matter! We’re a fintech company and created an industry that actually helps people in the payment space and are looking for others who want to do the same.
- Collaboration – We value teamwork and a collaborative spirit. Our Account Management department (or family as we fondly refer to our group) are high performing individuals working as a team to achieve a common goal.
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The Client Support Specialist II role is to ensure proper computer operation so that end users can accomplish business tasks. This includes actively resolving escalated end-user help requests within established SLAs. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level.
This position will be located in our Alpharetta, GA office.
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The Client Support Specialist II role is to ensure proper computer operation so that end users can accomplish business tasks. This includes actively resolving escalated end-user help requests within established SLAs. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level.
This position will be located in our Atlanta, GA office.
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The IT Integration Delivery Manager I will be a part of our IT M&A and Operations group. This is a newly formed team created to support M&A integrations, technical integration gaps, and onboarding for IT. This role will be focused on operational process improvement and you will have the opportunity to work with various other groups within the organization, such as Architecture, Infrastructure, HR, etc.
The ideal candidate should have previous Technical Project Management experience and knowledge of the following:
- Data Center
- Infrastructure
- Architecture
- Security
- M&A
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The IT QA Automation Engineer II is responsible for supporting multiple teams in aggressive Agile environments and delivering automated testing scripts. The incumbent will be responsible for maintaining quality strategies, methodologies, industry standard best practices, and validation methods for all supported systems (Front end and Back end) within dev, test, UAT, and production environments. High level testing buckets will traverse numerous SDLC components and features such as performance, load, mobile and compliance standards.
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The FS-Web team is a team that develops, deploys and maintains multiple websites and applications to support our card holders. The team will be responsible for end to end delivery of these web applications as well the required services to support customer self-service functions.
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The Manager I, Systems Engineering will be responsible for managing one or more services throughout its entire production lifecycle. This individual is accountable for the service within the organization regardless of where the technology components or professional capabilities reside. This individual will lead a team that performs Service Management duties such as development, implementation and enforcement of policies and practices, and continuous process improvement. You will also participate in Change, Incident and Problem management, escalation management, vendor management, reporting and analysis in support of the IT Operations organization.
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The Data Engineer will be a part of our EDM Data Platform & Strategy group. The group is respoonsible for overseeing systems & processes related to the movement, transformation, cleansing, organization and storage of data across the enterprise. Their main responsiblities include:
- Maintain/evolve the company's EDW and associated mart/semantic layer components
- Create integrations that move data between platforms (including into the EDW)
- Collect information necessary to facilitate critical accounting and analysis functions
- Configure/evolve the company's master data management platform, which cleanses, conforms, and categorizes data from disparate systems to create a universal view of InComm's business landscape
The Data Engineer will be a part of the EDM Data Platforms team. This team is responsible for ETL Development, EMDM – (Enterprise Master Data Management), and EDW – (Enterprise Data Warehousing).