InComm

  • Systems Administrator III

    Job Location US-FL-North Miami
    Type
    Full-Time
  • Overview

    Leveraging deep integrations into retailers’ point-of-sale systems, InComm is revolutionizing the commerce experience through innovative payments technology. InComm leverages end to end solutions to bring branded activatable products to retailers both in store and digitally. Our process includes everything from card printing, inventory management and forecast analytics, to the development and integration of activation technology in point of sale machines world-wide. From there we leverage our backend platform as a service technology to drive product activation to the tune of several thousand card activations every second. Whether those consumers are activating prepaid products, paying bills, enjoying real-time discounts through a membership card, purchasing digital goods in-store or adding funds to an online account, InComm is there to provide unique gift-gifting opportunities, cater to on-the-go shoppers, deliver added value through loyalty programs and serve cash-based consumers.

     

    InComm is headquartered in Atlanta, GA with a presence in over 30 countries, an organization of approximately 3,000 employees, several hundred international technical patents, and a network that includes over 600,000 points of retail distribution. With innovation as our number 1 company value, our speed to market for new products and services is accelerating rapidly and quickly positioning InComm as a global leader in fintech innovation. Learn more at www.incomm.com or connect with us on www.twitter.com/incomm, www.facebook.com/incomm, www.linkedin.com/company/incomm or www.incomm.com/blog.

    About This Opportunity

    InComm is looking for a Senior Systems Adminstrator to join our InComm Agent Solutions (IAS) team located in our North Miami office. As the Senior Systems Adminstrator you will be architecting, designing, planning, and integrating for all systems and software environments. This includes system hardening, designing for growth, security, high availability, speed, performance, etc. You will work closely with all members of the IT staff to answer, escalate and resolve issues related to any windows servers, network storage, server software applications and virtualized systems. We are primarily a Microsoft shop, have a large group of Windows based applications that were developed in house and use Cisco UCS servers in a virtual environment. 

     

    Since launching in 2002, InComm Agent Solutions has created innovative and efficient payment processing solutions for more than 11,000 retail partners that want to offer their customers more. We have made this possible with our industry-leading payment processing platform that was custom designed from the ground up. Leveraging an infinitely scalable server, we manage more than 9 million transactions a month and our solutions are designed for consumers who primarily use cash. We offer bill payment options for service providers, utilities and wireless carriers.

     

    Responsibilities

    Monitors and maintains all windows computer servers, disk storage and VMWare environments thru out the organization. Builds and installs new systems and applications. Participates in infrastructure design and redundancy planning. Provides systems and server application support in a 24x7 environment. Participate in on-call rotation with other iT staff to support production and corporate sites. Ensures data and server systems are backed up on a regular basis and recoverable. Work with IT management on disaster recovery solutions for all systems and applications. Analyzes and recommends solutions to improve overall performance, redundancy and scalability of infrastructure. Attends meetings and interacts professionally with peers and management. Troubleshoots and takes ownership of issues that arise with various applications and systems and works to resolve them until a resolution is reached. Work on projects assigned by manager and project management team. Provide timely feedback to Managers on open issues and provide quick resolution. Provide resolution of issues for postmortem review and analysis. Helps build solid productive relationships will all levels of leadership and support teams. Facilitate effective and supportive team relationships to resolve operational and interdepartmental problems quickly. Travel to data centers when required to resolve an issue or work on projects.

    Qualifications

    • Must be able to lift heavy computer equipment.
    • Must be able to work in on-call 24-7.
    • Must be able to stand along hours in a data center environment.
    • Must be able to travel to data center locally and remotely when needed to resolve issues or work on a project.

    InComm provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran’s status, age, disability status, genetics or any other category protected by federal, state, or local law.

     

    *This position is eligible for the Employee Referral Bonus Program Tier IV

     

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