• Business Systems Analyst II

    Job Location US-GA-Atlanta
  • Overview

    InComm is a leading provider of cutting-edge prepaid products, services and transaction technologies to retailers, brands and consumers. InComm supports more than 400,000 points of distribution and helps retailers build prepaid card destinations, connects brands with new markets and gives consumers a simple, secure shopping experience.


    InComm stays ahead of emerging trends by analyzing market needs and leveraging its global, innovative commerce platform, go-to-market expertise and extensive partner relationships. With 123 global patents, InComm is headquartered in Atlanta and has offices in North and South America, Europe and the Asia-Pacific region. For more information, visit or follow us on Twitter at


    About This Opportunity

    InComm is seeking a Business Systems Analyst to facilitate platform and product funcational enhancements as well as communicate business prioritization an dlead solution systems through solution design and approach.


    • Primary point of communication for Business prioritization and lead solution systems analyst to communicate solution design and approach.
    • Primary role is to facilitate the definition and scope for platform and/or product functional enhancements that meet stated product or functional business needs.
    • Primary role is to manage individual release sprints, contributing to the management of the overall development roadmap.
    • Primary role is to document functional requirements to direct development activities for each successive platform development cycles.
    • Primary point of communication between development, QA and Production Support for Development Roadmap release planning
    • Primary liaison between core FS business and strategy objectives and the IT approach to
    • achieving those objectives.
    • Support the business of new product development and existing product enhancement and facilitate IT's ability to respond with a 'Rough Order of Magnitude' (ROM) specific to design, development, resources, costs and schedule estimates;
    • Ultimately, ensure business requirements are translated well into detailed functional requirements and technical design;
    • Deliverable responsibilities: Scope, Business, Functional and Technical Requirements/Specification Documentation, Prototypes and Process Flows and project documentation artifacts.
    • Primary point of contact for coordination across these specific environments:
      • VMS
      • Greencard
      • FSAPI
    • Deliverable Ensure Delivery of planned initiatives on time with quality.
    • Ensure teams follow lnComm standards and best practices, for logging, code review
    • Facilitate development planning through SDLC from requirements to production delivery.
    • Support new and continued development of existing system. Develop, build, deploy and configure applications
    • Technical design and analysis of business use cases in preparation for development.
    • Work well in Agile or Lean Software Development Life Cycle.
    • Able to quickly adjust and support changing priorities per business needs.
    • Create documentation on the existing system and maintain documentation which includes current state of system flow, sequence diagrams, architecture diagrams, runbooks
    • Participate in the full lifecycle of projects, including effective use of version control, build management, unit testing, and issue tracking software
    • Effective verbal and written communication
    • Problem solving skills and the ability to work with innovative solutions
    • Strong analytical skills with the ability to assess complex situations and understand key issues quick!
    • Ability to adapt in a dynamic work environment and make independent decisions while keeping management informed
    • Work effectively in a team environment to produce good quality and timely results
    • Able to work under tight deadlines while providing high-quality work
    • Customer Service orientation with the ability to effectively interact with users of all levels
    • Able to proactively address system issues that have potential impact for the corporation
    • Strong research, analytical, and troubleshooting skills


    • 2 years of System and Business Analyst experience.
    • 4 year college degree required or equivalent experience.
    • Ability to grasp a technical understanding of a project quickly, see the big picture and drive to the project to completion.
    • Ability to lead large, complex development project discussions with minimal assistance.
    • General understanding of Financial Services products in the prepaid industry.
    • General understanding of the Internet, Intranet, Extranet and client/server architectures.
    • Possesses general understanding in the areas of application programming, database and system design.
    • Excellent negotiation and communication skills.
    • Strong communication and personal skills.
      • Ability to lead discussions with cross-functional teams.
      • Delivers engaging, informative, well-organized presentations.
      • Must demonstrate the ability to negotiate and/or diffuse escalating situations and ultimately become a trusted advisor to partner teams.
      • Communicates and follows-up continuously (face-to-face then email, email then phone, etc.).
      • Does not wait for information. Goes out and gets it.
    • Proficient with Microsoft Office applications (word, visio, powerpoint, excel, outlook, etc).
    • Solid planning (forward thinking), development, evaluation/analytics and recommendation skills.
    • Experienced in successfully managing multiple initiatives simultaneously.
    • Critical attention to detail.
    • Solutions oriented - holistic approach to problem solving and able to identify solutions to various levels of problems without compromising integrity of service; Both strategic and tactical thinker with business process mindset.
    • Document, share knowledge and train others.
    • Advanced skills in MS Office Tools (Word, Excel, Project, PowerPoint, Visio).
    • Ability to analyze and document complex business processes.
    • Ability to think analytically and should be a problem solver.
    • Ability to gather and interpret relevant data and information.
    • Must have superior  verbal and written communication skills.
    • Experience supporting internal and external customers.
    • Proficiency creating business and functional requirements, visio diagrams, use cases, sequence diagrams and test cases.
    • Ability to effectively manage time, prioritize work, multi-task across many assignments.


    InComm is an equal employment opportunity employer.  We adhere to a policy of making employment decisions without regard to race; color; religion; national origin; sex; sexual orientation; pregnancy, childbirth, or related medical conditions; age; disability or handicap; citizenship status; service member status; or any other category protected by federal, state, or local law.


    *This position is eligible for the Employee Referral Bonus Program-Tier 3



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