Leveraging deep integrations into retailers’ point-of-sale systems, InComm provides connectivity to a variety of service providers that allow consumers to conduct everyday business at more than 450,000 points of retail distribution worldwide. Whether those consumers are activating prepaid products, paying bills, enjoying real-time discounts through a membership card, purchasing digital goods in-store or adding funds to an online account, InComm is there to provide unique gift-gifting opportunities, cater to on-the-go shoppers, deliver added value through loyalty programs and serve cash-based consumers. With 186 global patents, InComm is headquartered in Atlanta with a presence in over 30 countries in North and South America, Europe and the Asia-Pacific region. Learn more at www.incomm.com or connect with us on www.twitter.com/incomm, www.facebook.com/incomm, www.linkedin.com/company/incomm or www.incomm.com/blog.
The IT Customer Advocacy team supports the interactions of external partners by serving as a liaison between InComm Account Management teams and the IT department.
This position requires a blend of IT communications, process and trend analytics with business operations and client success. This focus will improve The ideal candidate will be able to offer our internal business teams insight and data to support their client communications which will strengthen our partners' experience and earn their loyalty.
InComm offers an opportunity to work in the interesting niche of fin-tech. We are producing technologies and services that impact consumer shopping in most parts of the world and partner with many of the world’s well-known brands and retailers. This is an opportunity to bring your IT knowledge to a sector that is constantly evolving, fast paced, and unique.
The primary objectives for a Technical Customer Advocate II are to
In addition, a Technical Customer Advocate II performs the following tasks:
KNOWLEDGE, SKILLS AND ABILITIES: A Technical Customer Advocate II demonstrates the following abilities in their work experience:
InComm provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran’s status, age, disability status, genetics or any other category protected by federal, state, or local law.
*This position is eligible for the Employee Referral Bonus Program