• Product Development Manager II, Transaction Processing

    Job Location US-GA-Atlanta
  • Overview

    Leveraging deep integrations into retailers’ point-of-sale systems, InComm provides connectivity to a variety of service providers that allow consumers to conduct everyday business at more than 450,000 points of retail distribution worldwide. Whether those consumers are activating prepaid products, paying bills, enjoying real-time discounts through a membership card, purchasing digital goods in-store or adding funds to an online account, InComm is there to provide unique gift-gifting opportunities, cater to on-the-go shoppers, deliver added value through loyalty programs and serve cash-based consumers. With 186 global patents, InComm is headquartered in Atlanta with a presence in over 30 countries in North and South America, Europe and the Asia-Pacific region. Learn more at or connect with us on,, or


    About This Opportunity

    InComm is seeking a Product Development Manager to join our growing Financial Services team.    The Product Development Manager will report direct to the Director, Systems & Platforms, FS.  This team is responsible for all Financial Services platforms and systems which include the following:

    • Website
    • Mobile
    • IVR
    • E-Commerce
    • PSP
    • CCA
    • Middleware
    • FS - API
    • Green Card
    • VMS


    This Product Manager will be responsible for our Transaction Processing platforms:

    • Middleware
    • FS - API
    • Green Card
    • VMS


    You will work with the enterprise architects and partnering with stakeholders, you will be driving how InComm Financial Services supports payment types rapidly – and at amazingly low cost – leveraging transaction processing platforms supporting configurable payments, routing and authorization functions using channel specific acquiring integrations and general purpose external APIs. With a principal focus on Financial Services you will be supporting the deployments of this flexible transaction processing platform for Merchants, Partners, Vendors and Issuers.


    The ideal candidate should have the following previous experience:

    • 5-7 years of product management/owner experience 
    • Transaction Processing experience 
    • Leading and/or participating in Scrum meetings
    • Jira
    • Roadmapping
    • Gathering requirements
    • Working with executive level leadership




    Be responsible for delivering on the product roadmap for a critical part of our Financial Services externally facing APIs, Middleware and Transaction Processing solutions. Key responsibilities will include transforming customer requirements into feature requirements for Transaction Processing scrum teams and ensuring the optimization of feature delivery on the roadmap and synchronization through Scaled Agile methodologies with other Product Managers, Product Owners and scrum teams delivering software for the agile release train. This role will work on a team of other Product Managers reporting into the Sr. Director of Product Management for Platforms and Systems Financial Services. Your key day-to-day responsibilities will include:

    • Develop and own the global product vision and roadmap for InComm’s Transaction Processing products and ensure the product vision is aligned with the solution strategy and industry group strategy
    • Develop and prioritize product features based on customer inputs on market and customer needs, and ensure releases focus on those features/stories with maximum value and alignment to product strategy
    • Prioritize market and customer features with technical engineering and architecture enablers necessary to support efficient development and delivery of future business features
    • Conduct market, competitive, and voice-of-the-customer analyses to determine product requirements and ensure alignment with solution level requirements and strategy
    • Develop & review product business cases in collaboration with FS Delivery Solutions Management
    • Optimize feature delivery for product(s) and define and prioritize the program backlog in support of the solution strategy, working with Product Owners who drive story level backlogs and release sprints based on your guidance and oversight
    • Lead prototyping, customer use case development, product specifications development, and external API definition and work with Solutions Architects to facilitate architecture decisions, with guidance and input from Enterprise Architects
    • Define releases and conduct Program Increment Planning working with Engineering including Product Owners, Architects, and Agile teams
    • Define feature acceptance criteria and collaborate in defining feature and release Definition of Done
    • Define product acceptance criteria and participate in validating the interoperability of the product within the overall solution
    • Work with Financial Services Marketing and Financial Services Implementations to develop revenue and client adoption plans that are aligned with those used by Sales in target setting
    • Work closely with and provide inputs to Solution Management on overall enterprise & solution portfolio, “go to market”, pricing strategies, sales enablement, investment levels & end-of-life
    • Track revenue, gross margin and contribution margin targets and key performance metrics for the product



    • Minimum 5-7 years + in technology teams with increasing experience in product management
    • Bachelor’s degree in CIS or MIS; MOT preferred, or equivalent work experience
    • Experience with road mapping, Agile development and scrum teams
    • Business process re-engineering and requirements analysis skills a must
    • Minimum 3-5 years’ experience with use case analysis and data flow diagrams
    • Solid understanding of basic project methodology 
    • Experience documenting business requirements and artifacts
    • Extensive experience with office productivity tools and proficient in MS Office
    • Solid understanding of the software development lifecycle
    • Exposure to the following technical areas is preferred: Enterprise System Design, Transaction Processing
    • Demonstrated negotiation skills
    • Experience in navigating cross-functional teams
    • Effective verbal and written communications 
    • Familiarity with software licensing and software pricing models
    • Familiar with Pragmatic Marketing Framework
    • Understanding of Multi-tenant cloud-based high transaction volume systems
    • High level of understanding of full-stack SW development in an Enterprise Java environment with HTML5, Javascript, RESTful Web Services, architecture, virtualization, and deployments 
    • Experience with Scaled Agile (e.g. SAFe), Scrum, Lean quality, test automation, continuous delivery and DevOps
    • Experienced in the Financial Services industry with payment processor, payment switch and financial transaction processing systems
    • Happy in an agile, fast-paced environment
    • Able to communicate complex concepts in a concise and understandable way
    • Driven to convert vision into amazing customer software




    InComm provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran’s status, age, disability status, genetics or any other category protected by federal, state, or local law.


    *This position is eligible for the Employee Referral Bonus Program - Tier 3



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