InComm

  • eCommerce Product Manager

    Job Location US-GA-Atlanta
    Type
    Full-Time
  • Overview

    Leveraging deep integrations into retailers’ point-of-sale systems, InComm provides connectivity to a variety of service providers that allow consumers to conduct everyday business at more than 450,000 points of retail distribution worldwide. Whether those consumers are activating prepaid products, paying bills, enjoying real-time discounts through a membership card, purchasing digital goods in-store or adding funds to an online account, InComm is there to provide unique gift-gifting opportunities, cater to on-the-go shoppers, deliver added value through loyalty programs and serve cash-based consumers. With 186 global patents, InComm is headquartered in Atlanta with a presence in over 30 countries in North and South America, Europe and the Asia-Pacific region. Learn more at www.incomm.com or connect with us on www.twitter.com/incomm, www.facebook.com/incomm, www.linkedin.com/company/incomm or www.incomm.com/blog.

     

    Responsibilities

    • Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans 
    • Develops and champions a product vision, strategy, and roadmap for a specific product within a product area in support of corporate goals and objectives 
    • Drives the product discovery process 
    • Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity 
    • Provides and supports the implementation of business solutions 
    • Supports product implementation and deployment 
    • Collaborate closely with Marketing, Operations, Customer Service, Engineering teams to drive feature development from start to finish, and create best-in-class online shopping experience.
    • Define the strategic direction of the cross-functional team by identifying clear and measurable strategic KPIs.
    • Facilitate project lifecycle events (requirements gathering, UX/UI design, development phases, post-mortem analysis.
    • Maintain the product and feature roadmap, managing backlog prioritization
    • Manage relationships with third-party partners and drive shared projects to completion.
    • Perform competitive analysis and market-sizing.
    • Gather requirements, understand user needs, define functional specifications in the form of user stories, wireframes and user flows to communicate ideas between design, engineering and operational teams.
    • Conduct A/B tests, user studies and market research to advocate for new functionality that will lead to achieving business goals and solutions that optimize the site experience across all platforms.
    • Closely monitor analytics and perform quantitative analysis (including A/B testing) that will help guide product decisions, improve conversions, and present recommendations to improve performance.
    • Clearly communicate the qualitative and quantitative measures of progress and results of the team to the company.
    • Be the go-to resource for internal and external stakeholders; keeping them excited, informed, and focused around what is being delivered.

    Qualifications

    • 3-7 years of experience 
    • BBA, Product Management,MIS and/or Computer Science degree.
    • Solid product management experience is preferred, specifically experience building Business Model Canvas and Value Proposition Canvas models.
    • Experience managing eCommerce websites from a product management standpoint. Experience working with Magento is a plus.
    • 4+ years of product management experience in the consumer-facing e-commerce space.
    • Track record of taking new products from concept to launch.
    • Strong quantitative and qualitative analysis skills, are data-driven, and have experience with A/B and multivariate testing.
    • Solid understanding of basic UX principles.
    • Experience with Agile development practices.
    • Experience in translating user needs into user stories.
    • Natural consensus builder across all levels of a company.
    • Understanding of software development development practices.
    • 4+ years of product management experience in the consumer-facing e-commerce space.
    • Track record of taking new products from concept to launch.
    • Strong quantitative and qualitative analysis skills, are data-driven, and have experience with A/B and multivariate testing.
    • Solid understanding of basic UX principles.

     

    InComm provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran’s status, age, disability status, genetics or any other category protected by federal, state, or local law.

     

    *This position is eligible for the Employee Referral Bonus Program #LI-GL1

     

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