Leveraging deep integrations into retailers’ point-of-sale systems, InComm provides connectivity to a variety of service providers that allow consumers to conduct everyday business at more than 450,000 points of retail distribution worldwide. Whether those consumers are activating prepaid products, paying bills, enjoying real-time discounts through a membership card, purchasing digital goods in-store or adding funds to an online account, InComm is there to provide unique gift-gifting opportunities, cater to on-the-go shoppers, deliver added value through loyalty programs and serve cash-based consumers. With 186 global patents, InComm is headquartered in Atlanta with a presence in over 30 countries in North and South America, Europe and the Asia-Pacific region. Learn more at www.incomm.com or connect with us on www.twitter.com/incomm, www.facebook.com/incomm, www.linkedin.com/company/incomm or www.incomm.com/blog.
The International Implementations team supports Sales, Marketing, IT and Operational efforts in a diverse and challenging global business environment.
As an International Implementations Manager (IM), you will be responsible for managing the delivery of multiple small to medium size projects which require the ability to lead and influence project stakeholders. On larger and more complex strategic projects, the IM may participate as a consultant or subject matter expert in support of traditional IT Project Management resources. The IM is also responsible for operational management of 3rd Party Processors and InComm Retailers as it relates to Product Implementations.
When supporting Product Implementations and/or Partner Integrations, it is the IM’s responsibility to conduct a wide variety of Project Management activities across multiple internal and external groups to deliver. Typical projects will include high-level, complex requests with high priority and strategic need. IMs are also expected to lead, mentor, and train less seasoned staff to aid in continual improvement and education efforts. IMs are expected to oversee activities to facilitate project work flow in a timely manner and to break down barriers when necessary to assure the needs of InComm Retailers and Partners are met. Project efforts are consistent in approach and are comprised of many repeatable and process driven tasks.
The role will also deliver documentation and process improvements which increase efficiency in the way InComm executes and drives Partner satisfaction. This role will provide a consolidated, single point of service and communication regarding product implementations internally and externally.
Qualities / Skills:
Essential Physical Functions
PC, Copier, Facsimile, IP Phone System, Proprietary Software and Applications
Additional Job Related Comments
Note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
InComm provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran’s status, age, disability status, genetics or any other category protected by federal, state, or local law.
*This position is eligible for the Employee Referral Bonus Program