Digital Strategist

Job Location US-OR-Portland | US-GA-Atlanta


InComm is a leading provider of cutting-edge prepaid products, services, and transaction technologies to retailers, brands, and consumers. InComm supports more than 450,000 points of distribution and helps retailers build prepaid card destinations, connect brands with new markets, and give consumers a simple, secure shopping experience.


Please visit our website for more information about InComm.


InComm Digital Solutions (IDS) redefines the connection between merchants and their customers through our stored value and mobile gifting solutions. As the pioneer of digital gift card delivery, IDS helps our customers leverage their gift card programs in new ways to drive sales. The IDS platform supports gift cards sales through e-commerce, social media, promotional, and B2B toolsets. Gift cards can be delivered physically by mail or digitally to a recipient's email or mobile device.


This position is located in our downtown Portland, OR offices. Please visit our website for more information about InComm Digital Solutions.


Benefits of joining our team:


  • Opportunity to solve interesting and challenging problems within a growing industry
  • Collaborative and supportive Agile environment
  • Continuous delivery culture and weekly production releases
  • Community of strong software professionals
  • Opportunities for career growth
  • Downtown high-rise location with lots of windows and good views
  • Healthy work environment, including in-suite bike storage, showers, and standing desks
  • Company provided snacks and catered lunch and breakfast once a week
  • Easy access to public transportation and company provided transit pass

About This Opportunity

InComm Digital Solutions is adding a Digital Strategist, Promotional Sales. The ideal candidate will leverage their digital acumen around the InComm Digital platform and connectivity to partnerships. They will help IDS grow its promotional revenue by developing strong relationships with channels and helping strategically drive promotions for brand partners. Our new Digital Strategist should have a passion for digital customer experiences and possess the skills to identify opportunity within a variety of user-flows to drive revenue.


  • Build and manage a pipeline of promotional opportunities with new and existing channels for IDS.
  • Effectively sell promotions to brand partners through internal and external means. Selling includes setting the vision on the benefits of promotions for both the card partners and channels who have not yet run promotions and may not immediately understand the potential and benefits to their businesses.
  • Effectively and efficiently plan and prioritize all sales opportunities based on revenue objectives.
  • Be able to strive towards and achieve an assigned quarterly sales goal.
  • Work closely with new and existing channels to develop strategic opportunities focused on driving increased volumes.
  • Provide strategic leadership/be a subject matter expert to new and existing channels that will enhance InComm’s positioning with inComm brand partners.
  • Actively plan and design promotional marketing strategies for brands by quarter/year.
  • Consistently manage client (both channel and brand partner) expectations, ensure delivery of the highest quality service, solicit and act on client feedback, and effectively communicate to ensure that expectations are consistent across all stakeholders.
  • Create Statements of Work for campaigns by channel.
  • Own strategic digital initiatives internally with regards to platform enhancements: scoping, cross-functional communication to development, finance, operations and executives team as necessary.
  • Oversee and manage promotional projects
  • Track all sales opportunities in SalesForce to allow for visibility to departments.
  • Communicate and document pipeline status to team members and senior management on a regular basis; escalate issues accordingly via the appropriate channels.
  • Work with internal team members to track campaigns to use as sales tools.
  • Reports to Director of Digital Strategy & Promotions.


  • Minimum of 3-4 years of experience with a Marketing Agency or internal Strategic Marketing/Partnership in a company/brand
  • Ability to drive sales with defined quarterly sales quota
  • Strong interpersonal skills, flexibility, and customer service orientation.
  • Strong time management skills.
  • Proven ability to consistently handle and prioritize multiple tasks across multiple clients.
  • Communicate effectively with business professionals.
  • Creative problem solving in an environment where there isn’t only one clear solution, but multiple options for execution.
  • Forecast and Analyze promotions for brand partners
  • Creation of reports and presentations.
  • Skill to resolve difficult or stressful customer service issues.
  • Proficient in Microsoft Office and other computer skills.
  • Preparation of routine administrative paperwork.
  • Strong written and verbal communication skills
  • Bachelor’s Degree
  • Ability to work independently and in a team environment
  • Desire to stay current with the latest digital marketing and loyalty trends
  • Detail oriented and organized
  • Deadline driven
  • Knowledge of gift card products and fulfillment a plus
  • 10-20% travel

InComm is an equal employment opportunity employer.  We adhere to a policy of making employment decisions without regard to race; color; religion; national origin; sex; sexual orientation; pregnancy, childbirth, or related medical conditions; age; disability or handicap; citizenship status; service member status; or any other category protected by federal, state, or local law.


*This position is eligible for the Employee Referral Bonus Program


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