InComm

Billing Specialist I

US-GA-Atlanta
Type
Full-Time

Overview

Leveraging deep integrations into retailers’ point-of-sale systems, InComm provides connectivity to a variety of service providers that allow consumers to conduct everyday business at more than 450,000 points of retail distribution worldwide. Whether those consumers are activating prepaid products, paying bills, enjoying real-time discounts through a membership card, purchasing digital goods in-store or adding funds to an online account, InComm is there to provide unique gift-gifting opportunities, cater to on-the-go shoppers, deliver added value through loyalty programs and serve cash-based consumers. With 186 global patents, InComm is headquartered in Atlanta with a presence in over 30 countries in North and South America, Europe and the Asia-Pacific region. Learn more at www.incomm.com or connect with us on www.twitter.com/incomm, www.facebook.com/incomm, www.linkedin.com/company/incomm or www.incomm.com/blog.

 

About This Opportunity

This is an opportunity to learn in a team-based environment in order to hit the ground running.  Excellent chance for an experienced A/R person to work with high profile accounts and utlize their knowledge of Oracle.

Responsibilities

The Billing Specialist role will establish/maintain accounts receivable relationships and provide customer service as a primary contact for merchant billing issues.  Additionally, this position will be responsible for monitoring the automated invoicing of assigned accounts, researching outstanding aging, and assisting in account reconciliation of ‘Pay on Invoice’ merchants. 

                                                                        

 

ESSENTIAL FUNCTIONS:

     

  • Utilize AR Billing distribution for the following types of requests:
    • Invoice requests
    • ACH breakdown requests
    • Open tickets for email subscription updates and/or changes
    • Open tickets for missing auto-writing subscriptions
  • Process approved debits/credits (keying, attaching backup, etc.)
  • Pursue / coordinate billing issue resolution while communicating progress to internal / external customers on a regular basis.
  • Complete project deadlines as assigned by Lead or Manager.
  • Perform margin analyses and create any accompanying credits or debits.
  • Running and creating Oracle Discoverer reports
  • Running and creating simple Dataloader models as requested.
  • Research and analysis of billing issues on multiple platforms and companies.
  • Review Daily AR Tracking Report for US and CAN.
  • Account resolution - research and analysis of billing issues which includes consistent follow-up.
  • Work with the collections team on weekly aging reports.
  • Review billing issues and open tickets with appropriate teams for resolution.
  • Manage and serve as billing backup for intermediate and complex merchant billing accounts
  • Document processes as created and assigned.

Qualifications

 

 

Education & Experience:

  • Bachelor's Degree preferred
  • ORACLE 11i and R12 experience a plus
  • Intermediate in Excel, Outlook
  • General transaction processing knowledge
  • 2-4 Years billing experience preferred

 

 

 

InComm provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran’s status, age, disability status, genetics or any other category protected by federal, state, or local law.

 

*This position is eligible for the Employee Referral Bonus Program

#LI-GW1

 

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